If MoneyWiz is not syncing some data, the first thing you should try is to start MoneyWiz on all your devices, give it 1 minute and see if it started syncing. If not, then proceed with the following procedure to force a sync.

Force sync is a troubleshooting step you can take to "force" MoneyWiz to re-sync your data with MoneyWiz Cloud by SYNCbits servers. Below you can find instructions how to perform this operation from different devices but first, a couple of important notes:

  • Make sure that you execute this operation from just one device -- the one that has the correct data.
  • Executing steps below will prompt MoneyWiz to show you a hidden sync menu. From that menu, select Differences with SYNCbits option only and use it only once. Once you click this, MoneyWiz will review differences between your local data and SYNCbits and upload missing data to SYNCbits server from where other devices can download it. This might take some time – observe the MoneyWiz avatar in the sidebar (either MoneyWiz logo or your own avatar from Gravatar service) – when MoneyWiz is syncing with SYNCbits, you’ll see an animation of a green line around it. Once it stops, MoneyWiz finished syncing. Please let MoneyWiz sync completely.
  • If this didn’t help please quit MoneyWiz, leave it as it is, and e-mail us. We can help you re-create your SYNCbits account using the database that has the correct data (so please tell us in your e-mail which one is it).

MoneyWiz 2020

  1. Go to MoneyWiz Settings and click on your e-mail in the first section of the settings pane.
  2. Quickly tap 10 times on your e-mail address.
  3. A hidden menu will appear with three options.
  4. Select "Differences with MoneyWiz Cloud" and select it only once -- see top of the article for more instructions.

MoneyWiz 2/MoneyWiz 3 for iOS and Android

  1. Go to Settings / SYNCbits.
  2. Tap 10 times on the text under the cloud icon. That’s the text where it says the last date/time of sync. Make sure that you make the 10 taps in less than 5 seconds.
  3. A hidden menu will appear with three options.
  4. Select "Differences with SYNCbits" and select it only once -- see top of the article for more instructions.

MoneyWiz 2/MoneyWiz 3 for Mac

  1. Open MoneyWiz for Mac, press the ALT (⎇) key on your keyboard (or also called Option key), and keep it pressed.
  2. Click on the SYNCbits menu on top.
  3. A hidden menu will appear with three options.
  4. Select "Differences with SYNCbits" and select it only once -- see top of the article for more instructions.

MoneyWiz 2/MoneyWiz 3 for Windows

  1. Open MoneyWiz for Windows then go to Settings by clicking on the gear icon in the bottom right corner of the sidebar located to the left.
  2. Switch to SYNCbits tab then click 10 times on the text above the Sign Out / Change password buttons. That’s where it says “You are signed in as” and the last sync date. Just click on the text 10 times within 5 seconds.
  3. A hidden menu will appear with three options.
  4. Select "Differences with SYNCbits" and select it only once -- see top of the article for more instructions.
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