This article provides step by step guidance what to do in case you cannot install MoneyWiz for Windows due to some error, such as "Your security settings do not allow this application to be installed on your computer" or "Administrator has blocked this application".

If you see an error that Administrator has blocked this application

Please do the following:

  1. Open the registry editor. Click Start, and then click Run. In the Open box, type regedit, and then click OK.
  2. Find the following registry key: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\.NETFramework\Security\TrustManager\PromptingLevel. If the key exists, find subkey Internet (create if doesn't exist) and set value AuthenticodeRequired to Enabled. If the key does not exist, create it and create subkeys with corresponding values:
  • UntrustedSites to Disabled
  • Internet to Enabled
  • MyComputer to Disabled
  • LocalIntranet to Disabled
  • TrustedSites to Disabled
Regedit_WindowsInstall.png

Reboot PC and try to install MoneyWiz again.

You can find more information in this Microsoft help document.

If you see other errors upon installation

Please make sure to perform the operations below in order, carefully. They get slightly more complicated with each solution so in order to make sure that your problem is not trivial, please do not skip the first ones, even if they appear too basic.

First, try temporarily disabling anti-virus and firewalls. Some security applications have very restrictive default settings set that prevent legitimate operations on your machine. If you're using a proxy, VPN or other network-related custom settings, please try adjusting them to defaults as well for now.

Secondly, try the alternative installer from this location.

If the above does not help, please do the following:

  1. Uninstall application via Control Panel (Start menu -> Control Panel -> Programs and features). Find MoneyWiz in the list of applications and click "Uninstall". You can skip this point if you can not find MoneyWiz in the Programs and features.
  2. Download and run this batch file.
  3. Download and install MoneyWiz again. If it still fails, you could try repeating those steps and use the alternative installer.

Only if the above does not help, please do the following:

Important: this instruction deletes all ClickOnce applications from your PC.

  1. Find Apps folder. It should be located there: C:\Users\{UserName}\AppData\Local\Apps\
  2. Copy (as a backup) and delete.
  3. Open regedit tool. To open go to Start menu -> type run and press Enter -> type regedit and press Enter.
  4. Export (as a backup) and delete key - Computer\HKEY_CURRENT_USER\Software\Classes\SOFTWARE\Microsoft\Windows\CurrentVersion\Deployment\SideBySide
  5. Reload PC.

If the above does not help, try creating new user profile on your Windows machine and check if the issue persists there. It's most likely that some element of your configuration or Windows setup is preventing the application installation.

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